Chapter 5 - Intercultural Competence

 Intercultural Competence 

While working as a gate attendant, I have to communicate with a large number of diverse people. To help me become a better communicator, I have to become familiar with intercultural competence. Intercultural competence is defined in Reflect and Relate as,"the ability to communicate appropriately, effectively, and ethically with people from diverse backgrounds" (Ch.5 pg.138).

When working with individuals that have different cultures as me, I communicate to them with respect and acceptance. I speak to them and everyone kindly and polite, as well as accept our differences. I also avoid judgment on their customs, such as religion, even if I do not agree with their beliefs, I can still show respect. 

While working one day, I was having small talk with an older lady who had a different culture as me, she continued to speak to me about her religion. I am an atheist and do not believe in any religion, but I listened to her respectfully and even asked questions that involved her practice of religion. Even with our differences, I practiced world-mindedness and increased my intercultural competence in communication, making me a better and more well-rounded communicator. This is very important and can bring people together.