Chapter 1 - Interpersonal Communication Competence
Interpersonal Communication Competence
I wouldn't consider myself an excellent communicator. I often fumble over words and have a hard time expressing myself or knowing what to say, which is why I need to improve on my interpersonal communication competence. Since I started working with individuals, I have increased my communication skills.
According to Reflect & Relate, "interpersonal communication competence means consistently communicating in ways that are appropriate, effective, and ethical"(Ch.1, pg.16).
The first characteristic of interpersonal communication competence is appropriateness. As a gate attendant at a campground, I have to act appropriately when speaking to property owners, such as speaking in a friendly tone, and calling people ma'am or sir.
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